{"id":12,"date":"2026-08-22T14:37:36","date_gmt":"2026-08-22T13:37:36","guid":{"rendered":"https:\/\/maisonhkm.ma\/?page_id=12"},"modified":"2026-10-29T17:13:03","modified_gmt":"2026-10-29T17:13:03","slug":"retours-et-remboursements","status":"publish","type":"page","link":"https:\/\/maisonhkm.ma\/ar\/retours-et-remboursements\/","title":{"rendered":"R\u00e9tractation, retours et remboursements"},"content":{"rendered":"<style>\n.hkm-legal{max-width:820px;margin:0 auto;padding:48px 20px 72px;font-size:17px;line-height:1.75;color:#1b1b16}\n.hkm-legal h1{font-size:2.1rem;line-height:1.2;margin:0 0 8px}\n.hkm-legal .maj{color:#6b6b5e;font-size:.9rem;margin:0 0 36px}\n.hkm-legal h2{font-size:1.25rem;margin:40px 0 12px;padding-top:22px;border-top:1px solid #e6e0d4}\n.hkm-legal ul,.hkm-legal ol{margin:0 0 16px;padding-left:22px}\n.hkm-legal li{margin:6px 0}\n.hkm-legal .enc{background:#f7f2ea;border-left:3px solid #a9782a;padding:16px 20px;margin:24px 0;border-radius:0 6px 6px 0}\n.hkm-legal .enc p{margin:0}\n.hkm-legal table{width:100%;border-collapse:collapse;margin:18px 0}\n.hkm-legal th,.hkm-legal td{text-align:left;padding:10px 12px;border-bottom:1px solid #e6e0d4}\n.hkm-legal th{background:#f7f2ea;font-weight:600}\n.hkm-legal a{color:#0e2c52}\n<\/style>\n<div class=\"hkm-legal translation-block\"><div dir=\"rtl\" lang=\"ar\"><p><em>\u0622\u062e\u0631 \u062a\u062d\u062f\u064a\u062b: 29 \u0623\u0643\u062a\u0648\u0628\u0631 2026<\/em><\/p><h2>1. \u062d\u0642 \u0627\u0644\u062a\u0631\u0627\u062c\u0639<\/h2><p>\u0637\u0628\u0642\u0627\u064b \u0644\u0644\u0642\u0627\u0646\u0648\u0646 \u0631\u0642\u0645 31.08 \u0627\u0644\u0642\u0627\u0636\u064a \u0628\u062a\u062d\u062f\u064a\u062f \u062a\u062f\u0627\u0628\u064a\u0631 \u0644\u062d\u0645\u0627\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u060c \u062a\u062a\u0648\u0641\u0631\u0648\u0646 \u0639\u0644\u0649 \u0623\u062c\u0644 <strong>\u0633\u0628\u0639\u0629 (7) \u0623\u064a\u0627\u0645<\/strong> \u0627\u0628\u062a\u062f\u0627\u0621\u064b \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u062a\u0633\u0644\u0651\u0645 \u0637\u0644\u0628\u064a\u062a\u0643\u0645 \u0644\u0645\u0645\u0627\u0631\u0633\u0629 \u062d\u0642 \u0627\u0644\u062a\u0631\u0627\u062c\u0639\u060c \u062f\u0648\u0646 \u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u062a\u0628\u0631\u064a\u0631 \u0630\u0644\u0643 \u0623\u0648 \u0623\u062f\u0627\u0621 \u0623\u064a \u063a\u0631\u0627\u0645\u0629\u060c \u0628\u0627\u0633\u062a\u062b\u0646\u0627\u0621 \u0645\u0635\u0627\u0631\u064a\u0641 \u0627\u0644\u0625\u0631\u062c\u0627\u0639.<\/p><p>\u0648\u064a\u064f\u0645\u062f\u064e\u0651\u062f \u0647\u0630\u0627 \u0627\u0644\u0623\u062c\u0644 \u0625\u0644\u0649 <strong>\u062b\u0644\u0627\u062b\u064a\u0646 (30) \u064a\u0648\u0645\u0627\u064b<\/strong> \u0625\u0630\u0627 \u0644\u0645 \u062a\u0631\u0633\u0644 \u0625\u0644\u064a\u0643\u0645 Maison HKM\u060c \u0639\u0644\u0649 \u0623\u0628\u0639\u062f \u062a\u0642\u062f\u064a\u0631 \u0639\u0646\u062f \u0627\u0644\u062a\u0633\u0644\u064a\u0645\u060c \u0627\u0644\u062a\u0623\u0643\u064a\u062f \u0627\u0644\u0643\u062a\u0627\u0628\u064a \u0644\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0645\u0646\u0635\u0648\u0635 \u0639\u0644\u064a\u0647\u0627 \u0642\u0627\u0646\u0648\u0646\u0627\u064b (\u0648\u0645\u0646\u0647\u0627 \u0634\u0631\u0648\u0637 \u0627\u0644\u062a\u0631\u0627\u062c\u0639 \u0647\u0630\u0647).<\/p><h2>2. \u0643\u064a\u0641\u064a\u0629 \u0645\u0645\u0627\u0631\u0633\u0629 \u0647\u0630\u0627 \u0627\u0644\u062d\u0642<\/h2><ol><li>\u0623\u062e\u0628\u0631\u0648\u0646\u0627 \u0642\u0628\u0644 \u0627\u0646\u0642\u0636\u0627\u0621 \u0627\u0644\u0623\u062c\u0644\u060c \u0639\u0628\u0631 \u0648\u0627\u062a\u0633\u0627\u0628 \u0639\u0644\u0649 \u0627\u0644\u0631\u0642\u0645 <strong dir=\"ltr\">+212 708 070 621<\/strong> \u0623\u0648 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a <a href=\"mailto:contact@maisonhkm.ma\">contact@maisonhkm.ma<\/a>\u060c \u0645\u0639 \u0630\u0643\u0631 \u0627\u0633\u0645\u0643\u0645 \u0648\u0631\u0642\u0645 \u0627\u0644\u0637\u0644\u0628\u064a\u0629 \u0648\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0639\u0646\u064a\u0629. \u064a\u0643\u0641\u064a \u062a\u0635\u0631\u064a\u062d \u0648\u0627\u0636\u062d\u060c \u0648\u0644\u0627 \u064a\u064f\u0634\u062a\u0631\u0637 \u0623\u064a \u0646\u0645\u0648\u0630\u062c.<\/li><li>\u0623\u0631\u062c\u0639\u0648\u0627 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0643\u0627\u0645\u0644\u0629 \u0645\u0639 \u0645\u0644\u062d\u0642\u0627\u062a\u0647\u0627 \u0648\u063a\u0644\u0627\u0641\u0647\u0627 \u0627\u0644\u0623\u0635\u0644\u064a\u060c \u0625\u0645\u0627 \u0628\u0625\u064a\u062f\u0627\u0639\u0647\u0627 \u0641\u064a \u0627\u0644\u0645\u062d\u0644 (14 \u0632\u0646\u0642\u0629 \u0645\u0648\u0644\u0627\u064a \u0625\u0633\u0645\u0627\u0639\u064a\u0644\u060c \u0627\u0644\u062f\u0627\u0631 \u0627\u0644\u0628\u064a\u0636\u0627\u0621)\u060c \u0623\u0648 \u0628\u0625\u0631\u0633\u0627\u0644\u0647\u0627 \u0639\u0628\u0631 \u0634\u0631\u0643\u0629 \u0646\u0642\u0644 \u0625\u0644\u0649 \u0646\u0641\u0633 \u0627\u0644\u0639\u0646\u0648\u0627\u0646.<\/li><\/ol><p>\u062a\u062a\u062d\u0645\u0644\u0648\u0646 \u0645\u0635\u0627\u0631\u064a\u0641 \u0627\u0644\u0625\u0631\u062c\u0627\u0639. \u0648\u062d\u0641\u0627\u0638\u0627\u064b \u0639\u0644\u0649 \u0627\u0644\u0646\u0638\u0627\u0641\u0629 \u0648\u0642\u0627\u0628\u0644\u064a\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0644\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0628\u064a\u0639\u060c \u0646\u0646\u0635\u062d\u0643\u0645 \u0628\u0639\u062f\u0645 \u0641\u062a\u062d \u0627\u0644\u063a\u0644\u0627\u0641 \u0627\u0644\u0648\u0627\u0642\u064a \u0644\u0623\u064a \u0645\u0646\u062a\u062c \u062a\u0641\u0643\u0631\u0648\u0646 \u0641\u064a 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\u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0645\u0639\u064a\u0628\u0629 \u0623\u0648 \u063a\u064a\u0631 \u0627\u0644\u0645\u0637\u0627\u0628\u0642\u0629 (\u0627\u0644\u0628\u0646\u062f 5).<\/p><h2>4. \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f<\/h2><p>\u0641\u064a \u062d\u0627\u0644\u0629 \u0627\u0644\u062a\u0631\u0627\u062c\u0639\u060c \u062a\u0631\u062f\u0651 \u0625\u0644\u064a\u0643\u0645 Maison HKM <strong>\u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0628\u0627\u0644\u063a \u0627\u0644\u0645\u0624\u062f\u0627\u0629<\/strong>\u060c \u0628\u0645\u0627 \u0641\u064a\u0647\u0627 \u0645\u0635\u0627\u0631\u064a\u0641 \u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0627\u0644\u0623\u0648\u0644\u064a\u0629\u060c \u062f\u0648\u0646 \u062a\u0623\u062e\u064a\u0631 \u0648\u0639\u0644\u0649 \u0623\u0628\u0639\u062f \u062a\u0642\u062f\u064a\u0631 \u062f\u0627\u062e\u0644 \u0623\u062c\u0644 <strong>\u062e\u0645\u0633\u0629 \u0639\u0634\u0631 (15) \u064a\u0648\u0645\u0627\u064b<\/strong> \u0645\u0646 \u062a\u0627\u0631\u064a\u062e \u0645\u0645\u0627\u0631\u0633\u0629 \u062d\u0642\u0643\u0645. \u0648\u0628\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0623\u062c\u0644\u060c \u062a\u062a\u0631\u062a\u0628 \u0639\u0644\u0649 \u0627\u0644\u0645\u0628\u0627\u0644\u063a \u0627\u0644\u0645\u0633\u062a\u062d\u0642\u0629 \u0641\u0648\u0627\u0626\u062f \u0628\u0627\u0644\u0633\u0639\u0631 \u0627\u0644\u0642\u0627\u0646\u0648\u0646\u064a.<\/p><p>\u0628\u0645\u0627 \u0623\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u062a\u0645 \u0639\u0646\u062f \u0627\u0644\u062a\u0633\u0644\u064a\u0645\u060c \u064a\u062a\u0645 \u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u062d\u0633\u0628 \u0627\u062e\u062a\u064a\u0627\u0631\u0643\u0645 \u0625\u0645\u0627 \u0628\u062a\u062d\u0648\u064a\u0644 \u0628\u0646\u0643\u064a \u0625\u0644\u0649 \u0627\u0644\u062d\u0633\u0627\u0628 \u0627\u0644\u0630\u064a \u062a\u062d\u062f\u062f\u0648\u0646\u0647\u060c \u0623\u0648 \u0646\u0642\u062f\u0627\u064b \u0641\u064a \u0627\u0644\u0645\u062d\u0644. \u0648\u0644\u0627 \u062a\u064f\u0642\u062a\u0637\u0639 \u0623\u064a \u0645\u0635\u0627\u0631\u064a\u0641 \u0628\u0627\u0633\u062a\u062b\u0646\u0627\u0621 \u0645\u0635\u0627\u0631\u064a\u0641 \u0627\u0644\u0625\u0631\u062c\u0627\u0639.<\/p><h2>5. \u0645\u0646\u062a\u062c \u0645\u0639\u064a\u0628 \u0623\u0648 \u0645\u062a\u0636\u0631\u0631 \u0623\u0648 \u062e\u0637\u0623 \u0641\u064a \u0627\u0644\u0637\u0644\u0628\u064a\u0629<\/h2><p>\u0625\u0630\u0627 \u062a\u0648\u0635\u0644\u062a\u0645 \u0628\u0645\u0646\u062a\u062c \u0645\u0639\u064a\u0628 \u0623\u0648 \u0645\u062a\u0636\u0631\u0631 \u0623\u0648 \u0646\u0627\u0642\u0635 \u0623\u0648 \u0645\u062e\u062a\u0644\u0641 \u0639\u0646 \u0637\u0644\u0628\u064a\u062a\u0643\u0645\u060c \u0627\u062a\u0635\u0644\u0648\u0627 \u0628\u0646\u0627 \u0639\u0628\u0631 \u0648\u0627\u062a\u0633\u0627\u0628 \u0623\u0648 \u0627\u0644\u0628\u0631\u064a\u062f 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